TESTIMONIALS

RETAIL AUTOMOTIVE

ATS centralized its 8 Regional Head offices 24 months ago into a Shared Service Centre, since this time as Process Owner - Accounts Payable I have worked alongside Debbie Fletcher. Debbie was seconded to Accounts Payable to primarily reduce administration backlogs, reduce headcount and implement process improvements for my department. Debbie approached this task with a "my own business mentality" was focused and demonstrated an uncanny knack of understanding the current operational systems shortcomings, and what was required to re-engineer and implement revised working practices.
During this time Debbie introduced a friendly, genuine, enthusiastic but fun way of working which was both methodical and logical and was led from the top down. Debbie always thinks big picture whilst never loosing sight of the minute detail required.

Debbie is the professional we all looked to for guidance and inspiration in times of crisis, and with her wonderful sense of humor we managed to find a solution to all the problems posed.

The success in my area of work was achieved, the removal of all invoice backlogs, 50% reduction in headcount and documented working processes with associated controls.